RETURNS

 

 

Returns
   You must return unwashed, unworn defective merchandise to -Sassy NeNe- with the original sales receipt by mail within Fourteen (14) days of purchase. Credit card refunds will be issued for price paid for online order.

  1. Pack and seal your return item(s) securely, in its original shipment package if possible with print copy of your order.

  2. Please note you pay for the shipping costs of return merchandise.
    (We will pay for return shipping fee if there was a damage in an item or sent wrong one.)

  3. Send your return item to: Sassy NeNe
    1220 Maple Ave. #310 Los Angeles, CA 90015

  4. Allow 10 days from the shipment date for your credit card account to be credited in the amount of your purchase minus the shipping charge.

 

Exchanges

  When exchanging your item for another size or even another item, please e-mail us so, that way we'll try to hold before your original merchandise gets back to us.   We will pay to have your exchange shipped out but, only allowed to exchange once per order.